Rapid growth is a double-edged sword for small and medium-sized businesses. While it brings increased revenues and brand recognition, it can also spur significant organisational shifts that, if not managed properly, can deviate from the company's core culture. The Competing Values Theory (CVT), developed by Cameron, Quinn, and their colleagues, provides an insightful framework to understand these shifts.
The Quadrants and Shifts
The CVT model delineates organisations into four cultural quadrants:
Every organisation has a blend of all 4 quadrants but will typically have one or two that dominate. In addition, there are opposing tensions – Create and Control pull against each other, as do Collaborate and Compete. Do more of one and you will do less of its opposite.
For startups and innovative enterprises, the Create quadrant is often where they begin. These organisations prioritise agility, innovation, and risk-taking. However, as these entities grow rapidly, there's an inherent tug towards the Control quadrant, marked by stability and order.
Why the Shift Occurs
The Ramifications
Uncontrolled shift can lead to disillusionment among early employees. What was once a vibrant, dynamic environment becomes stifled by bureaucracy. Moreover, the very innovation that fuelled growth can be curbed, as hierarchy suppresses experimentation.
Mitigating the Shift
Rapid growth doesn't necessarily mean an inevitable drift from Create to Control. By staying vigilant, understanding the reasons behind such shifts, and taking proactive measures, organisations can chart a growth story that aligns with their foundational values. As Cameron and Quinn's Competing Values Theory suggests, understanding these competing forces is the first step in managing them effectively.
Does your growing business need to get more out of its leadership and management teams? Are you struggling to unleash your full potential to take it to the next level?
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